Information and Evidence Management and Quality and Customer Experience are two administrative units at the Waterloo Regional Police Service comprised of civilian professionals who play a vital role in maintaining high standards in customer service, crime data reporting, and comprehensive records management.
Our civilian professionals are essential at every stage of the organization’s records lifecycle—from data entry and maintenance to information sharing and secure storage. Whether digitizing records, managing occurrences, or supporting colleagues, their work ensures accuracy, accessibility, and efficiency. With a strong focus on high standards, teamwork, and continuous improvement, these roles offer a meaningful and impactful career within the police service, directly contributing to public safety and the administration of justice.
Join a role that's integral to justice and public safety, where accuracy, confidentiality, and integrity are at the heart of everything you do. These positions offer a dynamic, fast-paced environment with ever-evolving challenges that keep the work engaging and meaningful. You'll gain a strong sense of purpose while benefiting from continuous training and professional development, ensuring you're always at the forefront of technology, legislation, and procedures. A career that’s not only challenging but truly rewarding.
Throughout the year, we may hire for the following positions:
- Information Management Specialist
- Case Prep Specialist
- Digital Disclosure Specialist
- Evidence Management Specialist
- UCR Coder
- Records Management Specialist
- Court Disposition Specialist
If you thrive in a dynamic environment and love tackling new challenges, the Information and Evidence Management Unit or the Quality and Customer Experience Unit may have the perfect role for you.