Electronic Identity Verification
For the online service, identity is verified through Equifax Kount Identity Verification, which confirms your identity based on previous credit information. Waterloo Regional Police Service does not access any credit information. The interaction occurs between the applicant and Equifax only. This is not a credit check. If the system is unable to verify your identity electronically, you will be required to attend in person for identity verification.
In-Person Identity Verification
To release or confirm confidential information regarding your criminal record, or lack thereof, we require sufficient proper identification to verify your identity. The applicant must provide two pieces of identification that confirm their name, date of birth, and address. One piece of identification presented must include a photo.
Acceptable Forms of Identification
Photo Identification, which provides a photo, the name and date of birth:
- Driver's Licence
- Passport
- Age of Majority Card (BYID)
- Canadian Citizenship Card
- Firearms Licence (FAL, PAL, POL)
- Government Employment Card
- Health Card
- Immigration Papers with photo
- Indian Status Card
- Military Employment Card
- NEXUS card
- Ontario Photo Card
- Permanent Resident Card
Non-Photo Identification, which provides both the name and date of birth of an individual:
- Birth Certificate
- Baptismal Certificate
- Canadian Blood Donor Card
- Fishing Licence
- Hospital Card
- Hunting Licence
- Immigration Papers
- Outdoors Card
Proof of Residency
- Driver's Licence
- Ontario Photo Card
- A piece of mail containing your name and address (e.g. utility bill, bank statement)
- Rental, lease or sublet agreement
- If you are under 16 years, you may provide a student card or bus pass. Alternatively, a parent or guardian may provide one of the items mentioned above.
A health card cannot be required for identification purposes, but if volunteered, no unauthorized use or disclosure of the card is permitted.