The Waterloo Regional Police Service take hundreds of thousands of reports each year. Below are some of the types we see the most often.

Non-Emergency

The police non-emergency number is designated for situations that require police attention but do not pose an immediate threat to life, health, or property. Using this number helps keep emergency lines free for urgent matters.

Teletypewriter (TTY)

Service for the Deaf, Deafened and Hard of Hearing

Emergency

The emergency line is designated for situations that require immediate assistance from police, fire, or medical services.

Report Online

Submit non-emergency incidents to us via our secure online platform. This convenient method is available 24/7.

Common Call Types

Compassionate to Locate

Police may be called upon to check in on someone when there is a concern for their well-being. Police may contact or try to locate the person on your behalf. Call us at 519-570-9777 to review your specific situation. 

Motor Vehicle Collision

Vehicle collisions in Waterloo Region happen almost every day. Depending on the type of collision, you may or may not need police assistance. Most collisions can be reported online, followed up by a visit to one of our Collision Reporting Centres. 

Learn How to Report a Collision

Theft

Depending on the value of the items, theft can be reported in various ways. Theft under $5,000 can be reported online. Call us for thefts over $5,000 at 519-570-9777. 
 

Noise Complaint

Noise complaints are generally reported through your local city or township. Many of the bylaw units provide online reporting. If there is a safety concern or you are unable to get an after-hours response from your local bylaw office, call us at 519-570-9777.
 

Unwanted Person

An unwanted person is someone who is not welcome on your property. They may also be someone causing a problem or a threat to the public. Call us at 519-570-9777 to report an unwanted person.

Intimate Partner Violence

If there is an immediate risk to someone's safety, call us at 9-1-1. Otherwise, you can contact us at 519-570-9777. Learn more about Intimate Partner Violence. 

Driving Complaint

If you suspect an impaired driver or are concerned about immediate public safety, call us at 9-1-1. Otherwise, driving and driver complaints can be reported online. 

 

Dispute

A dispute can occur between any two or more people. If there is an immediate risk to someone's safety, call us at 9-1-1. If the situation does not require an immediate response, call us at 519-570-9777.

Suspicious Person

If you notice suspicious behaviour, call us at 519-570-9777.

Damage or Mischief to Property or Vehicles

This includes defacing property, breaking windows, egging buildings, etc. For damage under $5,000, you can make a report online. For over $5,000, give us a call at 519-570-9777.

Fraud or Identity Theft

Someone has obtained or used your personal or financial information without your permission, such as: your name, date of birth, personal identification or banking information. For losses under $5,000, you can make a report online. For over $5,000, give us a call at 519-570-9777. You can also learn more about Fraud and Identity theft. 

Lost Property

Lost property refers to items that were accidentally left behind somewhere or misplaced. You can make an online report for lost property. 

Shoplifting

Shoplifting is when someone takes goods from a business without permission. This can be reported online.

Hate Crimes

Hate and hate crimes cause devastating effects to the community. To report crimes related to hate, call us at 519-570-9777.