Being Involved in a collision is stressful, your tow experience shouldn't be.
- You have the right to decide who can tow your vehicle and to what location (unless otherwise directed by police or within MTO’s Restricted Tow zone).
- Call your insurance company for direction on tow companies, repairs and car rentals.
- Consent must be obtained “unless directed by police.
- The towing company must provide you with an itemized invoice before requesting payment.
- You are entitled to a receipt for tow services rendered.
- You have the right to pay by credit card if you choose.
- Decline unsolicited services. Tow companies must not attend scenes unless requested or directed.
- Never sign a blank contract or take referrals from tow companies without proper disclosure.